If you choose our pick up point service 3.6.9 Univisual. We're here to help you get your products back quickly and easily.

Here are some simple steps to guide you through your withdrawal process:

Select the time slot that best suits you from the three available from Monday to Friday:

• from 12-1 p.m.
• from 2-3 p.m.
• from 4-5 p.m.

We will send you a confirmation email containing all the information needed to collect your order.

Show up at our pick-up point at the agreed time with a valid ID.

Our employees will deliver your order to you safely.

If you have any questions or concerns, please do not hesitate to contact our customer service. We're here to help you through every step of the withdrawal process.

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